IBPS Clerk / Customer Service Associate Recruitment 2026 – CRP CSA-XVI
The Institute of Banking Personnel Selection (IBPS) has released the CRP CSA-XVI recruitment notification for 11,403 Customer Service Associate (CSA) posts in participating Public Sector Banks. The post was earlier commonly known as IBPS Clerk. The official IBPS website confirms that the CRP-CSA-XVI notification and online application were released on 1 August 2026.
IBPS Clerk Recruitment 2026 – Overview
|
Particulars |
Details |
|
Recruiting Organization |
Institute of Banking Personnel Selection (IBPS) |
|
Exam Name |
IBPS Clerk / CRP-CSA-XVI |
|
Post Name |
Customer Service Associate (CSA) – Clerk |
|
Total Vacancies |
11,403 |
|
Participating Banks |
11 Public Sector Banks |
|
Application Mode |
Online |
|
Application Start Date |
1 August 2026 |
|
Last Date to Apply |
21 August 2026 |
|
Age Limit |
20–28 Years |
|
Educational Qualification |
Graduation in any discipline |
|
Selection Process |
Preliminary Exam + Main Exam |
|
Prelims Exam |
October 2026 |
|
Mains Exam |
27 December 2026 |
|
Application Fee |
₹850 – General/OBC/Other; ₹175 – SC/ST/PwBD/eligible categories |
|
Official Website |
Total Vacancies – 11,403
|
State / UT |
Vacancies |
|
Uttar Pradesh |
1,731 |
|
Karnataka |
1,414 |
|
Maharashtra |
1,051 |
|
West Bengal |
946 |
|
Gujarat |
698 |
|
Tamil Nadu |
675 |
|
Madhya Pradesh |
570 |
|
Bihar |
491 |
|
Punjab |
481 |
|
Rajasthan |
392 |
|
Assam |
349 |
|
Odisha |
337 |
|
Chhattisgarh |
265 |
|
Haryana |
196 |
|
Telangana |
191 |
|
Andhra Pradesh |
186 |
|
Jharkhand |
182 |
|
Uttarakhand |
145 |
|
Kerala |
108 |
|
Himachal Pradesh |
97 |
|
Jammu & Kashmir |
67 |
|
Tripura |
64 |
|
Goa |
61 |
|
Arunachal Pradesh |
45 |
|
Manipur |
42 |
|
Nagaland |
31 |
|
Sikkim |
28 |
|
Puducherry |
26 |
|
Meghalaya |
22 |
|
Chandigarh |
20 |
|
Andaman & Nicobar |
18 |
|
Dadra & Nagar Haveli |
18 |
|
Mizoram |
17 |
|
Lakshadweep |
11 |
|
Daman & Diu |
7 |
|
Ladakh |
6 |
|
Total |
11,403 |
Participating Public Sector Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Application Fee
|
Category |
Fee |
|
SC / ST / PwBD / Ex-Servicemen |
₹175 |
|
Other Candidates |
₹850 |
IBPS CSA Prelims Exam Pattern
The Preliminary Examination has 100 questions for 100 marks.
|
Section |
Questions |
Marks |
Time |
|
English Language |
30 |
30 |
20 minutes |
|
Numerical Ability |
35 |
35 |
20 minutes |
|
Reasoning Ability |
35 |
35 |
20 minutes |
|
Total |
100 |
100 |
60 minutes |
Main Examination Pattern
- General/Financial Awareness
- General English
- Reasoning Ability
- Quantitative Aptitude
IBPS Clerk / CSA Syllabus
IBPS Clerk / CSA Prelims Syllabus
|
Subject |
Important Topics |
|
English Language |
Reading Comprehension, Cloze Test, Error Detection, Fill in the Blanks, Para Jumbles, Sentence Improvement, Vocabulary, Synonyms & Antonyms |
|
Numerical Ability |
Number System, Simplification, Approximation, Number Series, Quadratic Equations, Percentage, Ratio & Proportion, Average, Profit & Loss, SI & CI, Time & Work, Time & Distance, Data Interpretation |
|
Reasoning Ability |
Puzzles, Seating Arrangement, Coding-Decoding, Syllogism, Inequality, Blood Relation, Direction, Alphanumeric Series, Ranking, Analogy, Classification |
IBPS Clerk / CSA Mains Syllabus
|
Subject |
Important Topics |
|
General/Financial Awareness |
Current Affairs, Banking Awareness, RBI, Monetary Policy, Financial Institutions, Budget, Economic Terms, Government Schemes, Static GK |
|
General English |
Reading Comprehension, Cloze Test, Error Detection, Para Jumbles, Fillers, Vocabulary, Grammar, Sentence Rearrangement |
|
Reasoning Ability & Computer Aptitude |
Puzzles, Seating Arrangement, Syllogism, Inequality, Coding-Decoding, Data Sufficiency, Logical Reasoning, Computer Fundamentals, MS Office, Internet, Networking, Cyber Security |
|
Quantitative Aptitude |
Data Interpretation, Number Series, Simplification, Approximation, Percentage, Ratio, Average, Profit & Loss, SI & CI, Time & Work, Time & Distance, Probability, Permutation & Combination |
IBPS Clerk / CSA Selection Process 2026
1. IBPS Clerk / CSA Preliminary Examination
|
Subject |
No. of Questions |
Maximum Marks |
Time |
|
English Language |
30 |
30 |
20 Minutes |
|
Numerical Ability |
35 |
35 |
20 Minutes |
|
Reasoning Ability |
35 |
35 |
20 Minutes |
|
Total |
100 |
100 |
60 Minutes |
2. IBPS Clerk / CSA Main Examination
|
Subject |
No. of Questions |
Maximum Marks |
Time |
|
General / Financial Awareness |
40 |
50 |
20 Minutes |
|
General English |
40 |
40 |
35 Minutes |
|
Reasoning Ability |
40 |
60 |
35 Minutes |
|
Quantitative Aptitude |
35 |
50 |
30 Minutes |
|
Total |
155 |
200 |
120 Minutes |
Negative Marking
There is a penalty for wrong answers in the objective tests. For each wrong answer, 1/4th of the marks assigned to that question is deducted. There is no penalty for questions left unanswered.
1 thought on “IBPS Clerk / Customer Service Associate Recruitment 2026 – CRP CSA-XVI”
Thanks sir for this of information update